LePASS

Lean Performance Assessment für industrielle Services

The objective of the research project LePASS is to enable small and medium-sized enterprises (SMEs) of the industrial service sector to increase their performance in terms of their productivity. Therefore, one major goal of the project is to develop a maturity level based assessment tool which enables small and medium-sized industrial service providers as well as manufacturing companies which offer industrial services to determine their status quo with regard to the implementation of the Lean Services principles within the company.

Within the research project LePASS an assessment tool is developed to enable small and medium-sized enterprises in the industrial service sector to determine the actual status quo with regard to the implementation of the Lean Services principles within the company and to identify potentials for improvement.

Topic Area

  • Service Management

Research Focus

  • Service Excellence

Projectinfos

Duration
01.01.201431.12.2015
Funding no.
17977 N
Project homepage
lepass.de